Pissed Consumer - Excessive Postage charged to my account!!!!

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Excessive Postage charged to my account!!!!

May 24, 2008

National Motor Museum Mint complaint

The total charges given me over the phone was different when I finally received my order! They had charged my account $25.86 more than authorized.

When I tried to phone the customer service #, I reached some outlandish recording redirecting me to "international phone directory". This is not a reputable company in

A reputable company will make it "consumer friendly" to respond to customers' questions and provide honest service. A company that is providing a "person" to take your order rather than a recording should also provide a "person", not a recording, to take your questions.

This company should be, and will be, reported to the Better Business Bureau!

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Comments (2)

1. Written by John Camirand, on 03-09-2008 16:32

:grin

would like a catalogue sent at "..158 Jerome dr..

Pueblo West Co 81007

Name is

John Camirand

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2. Written by Clifford Stern, on 17-07-2008 11:25

I have made numerous purchases from the National Motor Museum Mint and have always found their shipping rates to be FAIR. Before ordering I know what it will cost to ship and it is my decision whether to accept the rates or NOT accept the shipping rate.

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